Introduction

What is Paid?

1. The Basics

  • Billing for AI: Unlike traditional billing methods, Paid is designed to bill based on the actual work performed by your AI systems.
  • Flexibility: It supports many billing methods, such as one-time setup fees, recurring platform fees, per-user charges (seat-based), and usage-based charges.

2. Key Components

  • Agents

    Think of Agents as your AI “workers” (like a chatbot or an automated sales rep). They are the parts of your system that do the work.

  • Signals

    Signals are the individual actions or events generated by these Agents. For example, each time your chatbot sends a message or books a meeting, a Signal is created. These are the building blocks that show how much work your AI is doing.

3. How It Works

  1. Agents Do the Work

    Your AI Agents perform tasks such as answering customer queries, processing data, or reaching out to leads.

  2. Signals are Generated

    Every time an Agent does something, it creates a Signal. This Signal includes details like the time it happened, what type of action it was, and any important extra information.

  3. Tracking and Aggregation

    Paid collects all these Signals in real time. This data helps you see how much work is being done by each Agent. You can also use these to justify your agent’s value to your customers.

  4. Flexible Billing Options

    Paid offers a range of billing models:

    • Setup Fee (Fixed, One-Time): A charge applied when a customer first signs up or when an Agent is onboarded.
    • Platform Fee (Fixed, Recurring): A regular fee for ongoing access to the platform.
    • Seat-Based Fees (Variable, Recurring): Charges based on the number of users or “seats” who are using the system.
    • Activity-Based Fees (Usage, Variable, Recurring): Charges based on each individual action (Signal) performed by an Agent (e.g., per message sent).
    • Outcome-Based Fees (Usage, Variable, Recurring): Charges based on successful outcomes (e.g., per booked meeting or closed sale).
    • Hybrid Models: Combine fixed fees with usage-based charges to provide a balanced, scalable approach.

  5. Automatic Invoicing

    Once everything is set up and you’ve tied your AI Agents and Signals to pricing rules, Paid automatically generates itemized invoices. This shows your customers exactly what they’re paying for.

  6. Integration

    With a simple API, you connect your AI application to Paid. This means that as your Agents work, Signals are sent to Paid automatically without extra manual effort.